I recently acquired a Starbucks training manual, which dates from 1989. For throwback Thursday, I give you a few pages of that booklet. It’s interesting but I don’t think the goals of Starbucks have changed since 1989. There’s no doubt, the Seattle headquarters still wants great drinks being served by friendly, knowledgeable, and professional partners.
If you like learning about Starbucks of yesteryear, I recommend these past articles:
If you want to see more from this 1989 Starbucks training book, here is more: